Refund Policy
How refunds and cancellations are handled for any paid services offered by Restorevibrant.
Last updated: 24 June 2026
1. Scope
This Refund Policy explains how we handle refunds for any paid products or services that may be offered through the Restorevibrant website. The educational guides currently published on this website are provided free of charge.
2. Your right to cancel
If you purchase a paid digital service, you may have a statutory right to cancel within 14 days under the Consumer Contracts Regulations, unless you have agreed that delivery of digital content begins immediately and acknowledged that you lose this right once access starts.
3. How to request a refund
To request a refund, contact us within the applicable period with your order details at supportcenter@restorevibrant.shop. Please include the date of purchase and the email used at checkout.
4. Processing of refunds
Approved refunds are returned to your original payment method. We aim to process eligible refunds within 14 days of confirming your request. Your bank or card provider may take additional time to show the funds.
5. Exceptions
- Digital content already accessed or downloaded where you waived your cancellation right.
- Services that have been fully performed with your prior consent.
- Requests made after the applicable cancellation period has ended.
6. Statutory rights
This policy does not affect your statutory rights under UK consumer law. Where this policy and your statutory rights differ, your statutory rights take precedence.
7. Contact
For any question about refunds, contact us at supportcenter@restorevibrant.shop or by post at 30 St Mary Axe, London EC3A 8EP, United Kingdom.